NetEase Games Forums

Title: Missed account! [Print this page]

Author: JotaB Time: 2019-3-16 08:26
Title: Missed account!
I saved my game progress on Google Play Games, then I needed to format my cell phone and when I went into the game I could not continue the progress I had saved in the account. I played many hours to do everything I did in the game, was level five at the base, had just made a gun and a new outfit and it would be very difficult to start all over again. I would like to know if there is any way to recover my account, if you have any way to recover my account please respond to me as soon as possible, because the people in my clan need me. Thank you in advance for your understanding.Please get in touch. My name in the game is Jota-B, that's the name on the account I lost.

Author: ONE3RD Time: 2019-3-17 00:14
are you sure u using same account? i mean a gmail?

Author: LastDay Time: 2019-3-17 01:10
If the account is attached, it can not be lost

Author: JotaB Time: 2019-3-17 03:57

ONE3RD replied at 2019-3-16 11:14
are you sure u using same account? i mean a gmail?

Yes I'm using the same, I've checked this several times

Author: JotaB Time: 2019-3-17 03:59

LastDay replied at 2019-3-16 12:10
If the account is attached, it can not be lost

Yes but my progress does not appear, I have tried several things and it does not appear

Author: ONE3RD Time: 2019-3-17 04:17
gamelifeafter@service.netease.com

try email this.

Author: Hellion Time: 2019-9-6 07:06
Hello, JotaB. I had the same exact problem as you. My level 7 Manor in-game is lost. I also format my phone. There is only other account except the account I want. Is the problem fixed?

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Author: Sooraj Time: 2021-3-3 22:45
My account is missing
Name: sooraj1
I linked it in google, Facebook and Twitter but no use

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