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Title: Q&A Corner - Quickly Get Your Answer from the Moderators [Print this page]

Author: Shad    Time: 2019-3-18 16:57
Title: Q&A Corner - Quickly Get Your Answer from the Moderators
Welcome!
This Q&A Corner is to house all your game or account related concerns, whether it be a simple question or progression advice.
Moderators of the forum will also be happy to help, so don't hesitate to ask!

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*Repies ordered by date in descending

Author: alhafidzil1997    Time: 2019-3-19 11:17
Hey i got problem i already sold uzi for 18000 gold bar and the problem is i just get 144 gold bar in mail how to report this? can i have refund?
Author: VanillaGorilla    Time: 2019-3-19 17:51
I posted previously in the general discussion area, how do you delete people from your friend list?

I have a random person in there I don't know and wish them gone please.

I clicked friend list and their name but there is no option to delete.

Thank you in advance.
Author: mr._.tete    Time: 2019-3-19 21:16
How do I delete a character
Author: VanillaGorilla    Time: 2019-3-20 02:25
VanillaGorilla replied at 2019-3-19 04:51
I posted previously in the general discussion area, how do you delete people from your friend list?
...

Never mind, all done
Author: Astinax    Time: 2019-3-20 08:28
Hey Mods, I was wondering if there are any plans for lowering the requirement for 20 combat?   It’s a bit insane in comparison to level 20 gathering and crafting. I understand you don’t want us to burn through content but please don’t make this like eve for training
Author: Excel    Time: 2019-3-20 10:26
Hello, I want to know if fusion modification and skin buff stack on each other? Or it doesn’t and just picks one of the two?
Author: Laizy    Time: 2019-3-20 11:35
Hey mods, it's about the Turbulent City feature. Someone posted on an unofficial Facebook group that he was robbed but he didn't lose anything (I don't know how he kept records of his things). The question is, does the "victim" lose their item when getting "robbed" by others?

Author: LastDay    Time: 2019-3-20 13:08
alhafidzil1997 replied at 2019-3-18 22:17
Hey i got problem i already sold uzi for 18000 gold bar and the problem is i just get 144 gold bar i ...

Hello. You need to wait about a day and all the gold will come. Don't worry just
Author: iJuana    Time: 2019-3-20 23:35
Where can the mayor claim the paintings?
Author: Thesniper    Time: 2019-3-21 01:19
Why did my UMP9 disappear after relogging in????
Author: Laizy    Time: 2019-3-21 11:43
Laizy replied at 2019-3-19 22:35
Hey mods, it's about the Turbulent City feature. Someone posted on an unofficial Facebook group that ...

Nevermind, I already found the answer on another post
Author: Trickky    Time: 2019-3-21 20:16
What will happen when my gun overheat?
Author: QeemZ    Time: 2019-3-21 20:19
the last process before it destroy.
Author: Skytex    Time: 2019-3-21 20:19
Is there, or can we get a list of what the actual effect is of each action and item in our garden? IE: Cool down, water, weed, remove rust, etc?
Author: LastDay    Time: 2019-3-21 20:20
Trickky replied at 2019-3-21 07:16
What will happen when my gun overheat?

When overheating breaks faster
Author: LastDay    Time: 2019-3-21 20:21
Skytex replied at 2019-3-21 07:19
Is there, or can we get a list of what the actual effect is of each action and item in our garden? I ...

There is no such function.
Author: LastDay    Time: 2019-3-21 20:24
Excel replied at 2019-3-19 21:26
Hello, I want to know if fusion modification and skin buff stack on each other? Or it doesn’t and j ...

Superimposed on each other
Author: Trickky    Time: 2019-3-21 20:25
How to find polymer cloth?
Author: LastDay    Time: 2019-3-21 20:26
Thesniper replied at 2019-3-20 12:19
Why did my UMP9 disappear after relogging in????

Please look in the lockers.
Author: LastDay    Time: 2019-3-21 20:30
Trickky replied at 2019-3-21 07:25
How to find polymer cloth?

Hello. Maybe you mean Film Fabric?
Author: ronan1415    Time: 2019-3-22 00:14
how to donthe odd paradise quest?
Author: ronan1415    Time: 2019-3-22 00:17
how to finish the odd paradise quest?
Author: LastDay    Time: 2019-3-22 00:18
ronan1415 replied at 2019-3-21 11:17
how to finish the odd paradise quest?

Please attach a screenshot of the quest
Author: TwistEd    Time: 2019-3-22 00:32
LastDay replied at 2019-3-21 07:30
Hello. Maybe you mean Film Fabric?

Polymer can be obtained by participating in the killing of the large area bosses such as the one in Fall Forrest that shows a large purple icon on your map. The polymer is a random chance drop, not guaranteed.
Author: ronan1415    Time: 2019-3-22 00:38
this quest sir, how can i do it?
Author: ronan1415    Time: 2019-3-22 00:39
this quest sir,
Author: LastDay    Time: 2019-3-22 00:53
ronan1415 replied at 2019-3-21 11:39
this quest sir,

Вам нужно найти эти контейнеры.Удачи.

Screenshot_2019-03-21-21-50-39-656_com.netease.mrzhna.png (1.38 MB, Downloads: 1038)

Screenshot_2019-03-21-21-50-39-656_com.netease.mrzhna.png

Author: Miriah    Time: 2019-3-22 01:47
How i change pet habits? I want to remove that "agile" and "weak" habits.
Author: ronan1415    Time: 2019-3-22 11:22
LastDay replied at 2019-3-21 11:53
Вам нужно найти эти контейнеры.Удачи.

i cant understand
Author: Z-Malik    Time: 2019-3-22 11:27
I just started a camp. How does the 'honorary' system work?
Author: LastDay    Time: 2019-3-22 11:30
ronan1415 replied at 2019-3-21 22:22
i cant understand

What you do not understand?
Author: ronan1415    Time: 2019-3-22 11:39
LastDay replied at 2019-3-21 22:30
What you do not understand?

i can only understand English, can you help me? i only hage one last lost box to find
Author: ronan1415    Time: 2019-3-22 11:42
this quest
Author: LastDay    Time: 2019-3-22 13:48
shadowmania replied at 2019-3-21 23:27
how to clear overheating gun?

Put in the cupboard for several hours
Author: LastDay    Time: 2019-3-22 13:49
ronan1415 replied at 2019-3-21 22:42
this quest

I showed where the last. He is on the roof
Author: ronan1415    Time: 2019-3-22 19:37
how to leave the camp, to join other camp?
Author: LastDay    Time: 2019-3-22 20:02
Edited by LastDay at 2019-3-22 07:04
ronan1415 replied at 2019-3-22 06:37
how to leave the camp, to join other camp?

Town Hall -> Second floor

Screenshot_2019-03-22-17-00-26-529_com.netease.mrzhna.png (964.54 KB, Downloads: 971)

Screenshot_2019-03-22-17-00-26-529_com.netease.mrzhna.png

Author: ronan1415    Time: 2019-3-22 22:27
LastDay replied at 2019-3-22 07:02
Town Hall -> Second floor

thank youu you helped me so much!!
Author: ONE3RD    Time: 2019-3-23 16:33
ronan1415 replied at 2019-3-21 11:14
how to donthe odd paradise quest?

you need to find all chest hidden at hope 101
Author: _Edwards_    Time: 2019-3-25 00:55
Can someone help me ? I rounded the whole map of Snow Highlands, I cut all kinds of trees, but I never got this Tree Oil. How can I get it?
Author: A°Ether    Time: 2019-3-25 01:07
_Edwards_ replied at 2019-3-24 11:55
Can someone help me ? I rounded the whole map of Snow Highlands, I cut all kinds of trees, but I nev ...

You need to plant ginko tree seed, its the only way to obtain tree oil. The sapling can be bought in Highlands stronghold npc or from the menu mall.
Author: _Edwards_    Time: 2019-3-25 03:41
A°Ether replied at 2019-3-24 12:07
You need to plant ginko tree seed, its the only way to obtain tree oil. The sapling can be bought  ...

Thx man :)
Author: Kinteka    Time: 2019-3-25 14:05
I just built a drone and can't use it. The game keeps telling me I need a hangar. Where do I find that?
Author: Xealox    Time: 2019-3-25 15:51
How to make Drones?
Author: Howolf    Time: 2019-3-25 15:57
Kinteka replied at 2019-3-25 01:05
I just built a drone and can't use it. The game keeps telling me I need a hangar. Where do I find th ...

The drone hangar is where you use Drones. After you get a drone, you need to put it into the drone hangar so that you can launch and use it.

1FE62240-A72B-46F1-8234-7E4F5D16F3D1.jpeg (203.61 KB, Downloads: )

1FE62240-A72B-46F1-8234-7E4F5D16F3D1.jpeg

2BBDDE97-1A07-4C27-8A4F-00AB8AFC5AFF.jpeg (22.6 KB, Downloads: )

2BBDDE97-1A07-4C27-8A4F-00AB8AFC5AFF.jpeg

Author: Howolf    Time: 2019-3-25 16:21
Xealox replied at 2019-3-25 02:51
How to make Drones?

You can craft it in your Gear Workstation but I think you need to have a lvl 6 Manor
Author: Juanjasper03    Time: 2019-3-25 23:53
wheres our 1k credit and 2k new dollar reward from your previous event
Author: LastDay    Time: 2019-3-26 07:10
Juanjasper03 replied at 2019-3-25 10:53
wheres our 1k credit and 2k new dollar reward from your previous event

Good afternoon, I did not understand your question
Author: Loyt    Time: 2019-3-26 07:46
Is it possible to get a critical when you mine potassium nitrate and galena?
Author: Dcrew1971    Time: 2019-3-26 07:47
Cant upgrade my abilities anymore at level 17 says upgrade manor but wont let me unless I upgrade manor
Author: LastDay    Time: 2019-3-26 09:03
Loyt replied at 2019-3-25 18:46
Is it possible to get a critical when you mine potassium nitrate and galena?

Hey. Can
Author: LastDay    Time: 2019-3-26 09:05
Dcrew1971 replied at 2019-3-25 18:47
Cant upgrade my abilities anymore at level 17 says upgrade manor but wont let me unless I upgrade ma ...

Hi. improve the manor, what's the problem?
Author: JLukasJ    Time: 2019-3-26 13:12
I never got my rewards from the “Rush to win” challenge
Author: LastDay    Time: 2019-3-26 14:19
JLukasJ replied at 2019-3-26 00:12
I never got my rewards from the “Rush to win” challenge

Wait, will be given
Author: L1NER    Time: 2019-3-26 19:25
JLukasJ replied at 2019-3-26 00:12
I never got my rewards from the “Rush to win” challenge

Same here, why?
Author: Badjigur    Time: 2019-3-26 19:39
Is there any voting system to kick mayor and the vice?  Both only active couple minute then go offline. The camp grow slowly. My camp need new mayor.
Author: LastDay    Time: 2019-3-26 19:59
L1NER replied at 2019-3-26 06:25
Same here, why?

Did not understand your problem
Author: LastDay    Time: 2019-3-26 21:22
Badjigur replied at 2019-3-26 06:39
Is there any voting system to kick mayor and the vice?  Both only active couple minute then go offli ...

Sorry, but there is no such function.
Author: Ki3ran    Time: 2019-3-27 02:28
My friend when sending items back to camp is being taxed about 90% when its set to 25% could u explain why?
Author: eM0rT41    Time: 2019-3-27 04:04
Guys need help. I use emulator to play, but I need to format my PC. I'm using tencent gaming buddy at the moment and it works wonders. Do you have any idea where game files are stored? Do I red he game files or just my login credentials are enough? I linked my account to my Twitter one. Is there any impediment to format? Will I have to restart?
Author: LastDay    Time: 2019-3-27 08:56
Ki3ran replied at 2019-3-26 13:28
My friend when sending items back to camp is being taxed about 90% when its set to 25% could u expla ...

I see you got  a problem here. Please contact again via in-game customer service for further checking~
Author: LastDay    Time: 2019-3-27 08:57
eM0rT41 replied at 2019-3-26 15:04
Guys need help. I use emulator to play, but I need to format my PC. I'm using tencent gaming buddy a ...

It is advisable to link with google play
Author: Alwina    Time: 2019-3-27 16:46
Can you explain about Map Occupation?
Author: N.Silence    Time: 2019-3-27 17:07
I always FALL from the heliport, what the hell how can I deal with this?
Author: LastDay    Time: 2019-3-27 17:23
N.Silence replied at 2019-3-27 04:07
I always FALL from the heliport, what the hell how can I deal with this?

Hey. Can you tell us more about your problem?
Author: LastDay    Time: 2019-3-27 17:24
Alwina replied at 2019-3-27 03:46
Can you explain about Map Occupation?

Hi. Please specify which cards are we talking about?
Author: N.Silence    Time: 2019-3-27 17:52
N.Silence replied at 2019-3-27 04:07
I always FALL from the heliport, what the hell how can I deal with this?

everytime I met a postman, I couldn't help but always dived into the ground. there is no motion activted to climb down the ladder
Author: LastDay    Time: 2019-3-27 17:56
N.Silence replied at 2019-3-27 04:52
everytime I met a postman, I couldn't help but always dived into the ground. there is no motion ac ...

I apologize, but I do not understand you. Who are you talking about? What postman?
Author: Alwina    Time: 2019-3-27 20:56
LastDay replied at 2019-3-27 04:24
Hi. Please specify which cards are we talking about?

How do we win/lose Map Bidding?

Author: Loyt    Time: 2019-3-27 22:26
How much durability recovers the Noble Double Bed on weapon/Armor? I heard that it recovers 60 durability is that true?
Author: Cakmantap    Time: 2019-3-27 22:53
Hi can I ask about the hope fund package?
Author: LastDay    Time: 2019-3-28 00:26
Cakmantap replied at 2019-3-27 09:53
Hi can I ask about the hope fund package?

yes you can, you can claim previous benefit that you missed.
Author: LilRias    Time: 2019-3-28 05:30
_Edwards_ replied at 2019-3-24 11:55
Can someone help me ? I rounded the whole map of Snow Highlands, I cut all kinds of trees, but I nev ...

You can buy Ginkgo Seedling from mall which cost 600 gold. You can plant that to get the tree oil or there is a low chance of getting that from cutting trees in snow highland and mouth swamp map.
Author: LilRias    Time: 2019-3-28 05:32
Juanjasper03 replied at 2019-3-25 10:53
wheres our 1k credit and 2k new dollar reward from your previous event

They will be sent to you in upcoming days please be patient
Author: LilRias    Time: 2019-3-28 05:33
Loyt replied at 2019-3-27 09:26
How much durability recovers the Noble Double Bed on weapon/Armor? I heard that it recovers 60 durab ...

Yes it recovers 60 durability
Author: leekyo1999    Time: 2019-3-28 06:37
Does the chest under the oasis in sand castle respawn?
Author: leekyo1999    Time: 2019-3-28 06:38
Is it true that we will get 1k credit for the rush to win event?
Author: LastDay    Time: 2019-3-28 08:32
leekyo1999 replied at 2019-3-27 17:38
Is it true that we will get 1k credit for the rush to win event?

true
Author: LastDay    Time: 2019-3-28 08:33
leekyo1999 replied at 2019-3-27 17:37
Does the chest under the oasis in sand castle respawn?

Yes of course
Author: leekyo1999    Time: 2019-3-28 12:36
If i post my picture at the rush to win event on day 21st(the last day of the event) will i still receive the rewards?
Author: LilRias    Time: 2019-3-28 14:13
leekyo1999 replied at 2019-3-27 23:36
If i post my picture at the rush to win event on day 21st(the last day of the event) will i still re ...

Yes I think so
Author: T50KAerys    Time: 2019-3-28 16:07
N.Silence replied at 2019-3-27 04:07
I always FALL from the heliport, what the hell how can I deal with this?

Alright bud, so when I first started the game, it actually got to the point where I DIED after falling off. I waited a good five minutes for someone to revive me (if I was lucky enough to find anyone). You know wat your crosshair is, yeah? Ive found that if you just keep it pointed at the ladder it'll automatically put you on it. Don't jump off and try to get yourself on the ladder like halfway down.. just be patient and wait for it to process it. Best of luck!
Author: Ndrewify    Time: 2019-3-28 16:25
Hi dev.  Where's our reward for rush to win event?  It's been a week
Author: LastDay    Time: 2019-3-28 19:01
Ndrewify replied at 2019-3-28 03:25
Hi dev.  Where's our reward for rush to win event?  It's been a week

Wait. All will be.
Author: Rogo    Time: 2019-3-28 20:16
I never got my refunds for the spring sale. When can I expect them? I need that 100k gold.
Author: ZamZam    Time: 2019-3-28 20:16
Where is the shop for duty points?
Author: Kingoftryinit    Time: 2019-3-28 20:17
how to get  on the wiki
Author: M7mdGh    Time: 2019-3-28 20:28
where are the rewards of the screenshot +4 manor compitition
Author: Ajib1412    Time: 2019-3-28 20:29
Could you give me 1000k sun coins for no reason?
Author: LastDay    Time: 2019-3-28 20:33
M7mdGh replied at 2019-3-28 07:28
where are the rewards of the screenshot +4 manor compitition

Wait, there will be a reward
Author: LastDay    Time: 2019-3-28 20:33
Ajib1412 replied at 2019-3-28 07:29
Could you give me 1000k sun coins for no reason?

Ha ha ha, Sorry but no)
Author: ZamZam    Time: 2019-3-28 20:36
Rogo replied at 2019-3-28 07:16
I never got my refunds for the spring sale. When can I expect them? I need that 100k gold.

They should be in your mailbox.
Author: Ire    Time: 2019-3-28 21:25
What is Smart storage and where could I search for the materials I've sent there?
Author: X-Taka    Time: 2019-3-28 22:13
About rush to win event..when we will get our reward? It already a week
Author: LastDay    Time: 2019-3-28 22:27
X-Taka replied at 2019-3-28 09:13
About rush to win event..when we will get our reward? It already a week

Please wait. Everything will come
Author: LastDay    Time: 2019-3-28 22:30
Ire replied at 2019-3-28 08:25
What is Smart storage and where could I search for the materials I've sent there?

Look for your goods at home. They are in the mail
Author: Ollaa10    Time: 2019-3-28 22:41
I still didn't get the reward of rush to win event.. I already manor 4 in februari and already screenshot my character.. T_T
Author: Catalan    Time: 2019-3-28 22:47
What would happen if there is an imbalance of profession?
Author: LastDay    Time: 2019-3-28 23:00
Catalan replied at 2019-3-28 09:47
What would happen if there is an imbalance of profession?

How will it arise?




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